Last updated: 09.06.2025
Applicable to citizens and permanent residents of the EEA and Switzerland.
1. Introduction
Our website (https://neopharm.bg) uses cookies and similar technologies to enhance functionality, user experience, and security. Some of these cookies are placed by third-party services.
2. What are cookies?
Cookies are small text files stored on your device via your browser. They enable the website to remember your actions and preferences over a period of time.
3. What are scripts and web beacons?
3.1 Scripts
A script is a piece of code that enables interactive and functional features on the website. It may be executed on the server or in your browser.
3.2 Web beacons
A web beacon (or pixel tag) is a small invisible graphic or script used to monitor website traffic and user behavior.
4. Types of cookies we use
4.1 Strictly necessary (technical/functional) cookies
These cookies are essential for the proper functioning of the website and for remembering your settings (like language, login, and cart). They do not require prior consent.
4.2 Analytical cookies
These are used to analyze traffic and user behavior in order to improve the website. Your consent is required to enable them.
4.3 Marketing and tracking cookies
We use these to display personalized ads and to evaluate the effectiveness of our marketing campaigns. Consent is required.
4.4 Social media cookies
Our website may include embedded content or buttons from Facebook and other platforms. These may set cookies and process your personal data. For more information, refer to the privacy policy of the respective provider.
5. Cookies placed
Usage
We use WordPress for website development. Read more
Sharing data
This data is not shared with third parties.
Functional
session
Store browser details
persistent
Store user preferences
1 year
Store user preferences
session
Read if cookies can be placed
persistent
Store logged in users
Usage
We use Google Analytics for website statistics. Read more
Statistics
2 years
Store and count pageviews
1 year
Store and count pageviews
Usage
We use Facebook for display of recent social posts and/or social share buttons. Read more
Marketing
3 months
Store and track visits across websites
2 years
Store last visit
1 year
Store account details
3 months
Store a unique session ID
3 months
Provide ad delivery or retargeting
90 days
Store logged in users
2 years
Provide fraud prevention
30 days
Store a unique user ID
2 years
Store browser details
1 year
Store account details
Functional
1 week
Read screen resolution
90 days
Provide fraud prevention
session
Store and track if the browser tab is active
Usage
We use Slider Revolution for website design. Read more
Sharing data
This data is not shared with third parties.
Purpose pending investigation
Usage
We use Google Adsense for showing advertisements. Read more
Marketing
persistent
Store and track conversions
persistent
Provide ad delivery or retargeting
Usage
We use WPML for locale management. Read more
Sharing data
This data is not shared with third parties.
Functional
1 day
Store language settings
Usage
We use Google Fonts for display of webfonts. Read more
Marketing
expires immediately
Read user IP address
Usage
We use Google reCAPTCHA for spam prevention. Read more
Marketing
session
Read and filter requests from bots
session
Read and filter requests from bots
persistent
Read and filter requests from bots
Usage
We use Google Maps for maps display. Read more
Marketing
expires immediately
Read user IP address
Usage
We use YouTube for video display. Read more
Marketing
session
Store location data
6 months
Provide ad delivery or retargeting
session
Store and track interaction
8 months
Store user preferences
Usage
We use Complianz for cookie consent management. Read more
Functional
365 days
Store cookie consent preferences
365 days
Store cookie consent preferences
365 days
Store cookie consent preferences
365 days
Store cookie consent preferences
Sharing data
Sharing of data is pending investigation
Purpose pending investigation
wccp_pro_lastTab
lastExternalReferrerTime
topicsLastReferenceTime
log-settings
continueReview
jobIdBeingProcessed
lastExternalReferrer
_gcl_ls
wccp_upgrade_message
extendedvaluekey
move-x
click-x
move-y
click-y
cmplz_policy_id
365 days
cmplz_banner-status
365 days
remember_web_59ba36addc2b2f9401580f014c7f58ea4e30989d
6. Consent to use cookies
When you first visit the site, a banner will appear allowing you to choose which cookies you accept. Your preferences will be saved. You can change them at any time via the “Manage Consent” button.
7. Managing and deleting cookies
You can set your browser to automatically or manually delete cookies or to block cookies altogether. Please note that some features of the site may not function properly if all cookies are disabled.
7.1 Manage consent preferences
You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.
8. Your rights under the GDPR
- The right to know what data we collect and why.
- The right to access your data.
- The right to rectify, delete, or restrict processing.
- The right to withdraw your consent.
- The right to data portability.
- The right to object to processing.
If you wish to exercise any of these rights, please contact us.
9. Contact
Neopharm
Sofia, Bulgaria
Email: mail@neopharm.bg